Hotel Residence Am Hauptbahnhof Hamburg, Hamburg
About the Hotel
Hotel Residence Am Hauptbahnhof is located in St. Georg, Hamburg's vibrant area known for its artistic flair and lively atmosphere. This family-run hotel offers a cozy and peaceful environment just steps away from the main train station. Its prime location allows guests to explore nearby iconic attractions, such as the historic Town Hall and the scenic Alster Lake.
Location
Hotel Residence Am Hauptbahnhof is situated directly alongside Hamburg's main train station, offering excellent public transport connections. It is within a short walking distance to the Alster Lake and Mönckebergstraße shopping street. The surrounding St. Georg neighborhood features a diverse array of shops and restaurants, providing guests with plenty of options for dining and entertainment.
Rooms
Each room at Hotel Residence Am Hauptbahnhof features classic decor and modern bathrooms. Guests benefit from amenities like premium bedding, free Wi-Fi, and cable TV. The hotel is non-smoking and offers a peaceful ambiance for relaxation. Several accommodations include safes for added security.
Eat & Drink
A rich breakfast buffet is served daily in the charming breakfast room. The selection includes a variety of cereals, cheeses, yogurts, breads, and fresh fruit juices. Complimentary newspapers are available in the lobby, enhancing the morning experience. The cozy setting invites guests to enjoy their meal before starting the day.
Leisure & Business
The hotel provides free internet access and a 24-hour front desk for guest convenience. Amenities include laundry services and tour/ticket assistance. A small business area is available with an internet terminal for guests needing to stay connected. The staff is friendly and professional, ready to assist with any inquiries.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Packed lunches
Business
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Room features
- Heating
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers clean and comfortable rooms with all necessary facilities, but lacks a remote control for the TV. The service was average with unhelpful and impolite staff, especially when it comes to carrying luggage up ladders without assistance. The location is convenient for those using the central station, but can feel dodgy or unsafe at night. Dining options are simple and cheap, though the early start time may not suit those with early commitments. Overall, the hotel is functional for short stays but may not be ideal for longer visits.
Upon arrival, I found the hotel to be conveniently located just a five-minute walk from Hamburg main Railway station, which was a definite highlight. The room was spacious but had a lingering smell of cigarette smoke in what was supposed to be a non-smoking room. However, despite the initial chilliness, it was overall clean and decent for my stay.
The hotel offers massive rooms that appeared clean at first glance, but I was disappointed to find the toilet seat was not properly cleaned. Despite this, the room was warm, spotless, with a spacious modern bathroom, and the free Wi-Fi worked well. The service was not friendly upon arrival, with some staff being arrogant and not attentive to guests, although check-out did require extra time due to an unattended front desk. The location was excellent, just 400 meters from Central Station, making it convenient for transportation. On the downside, the evening ambiance around the hotel was a bit dodgy. The dining experience, priced at €13, was rather disappointing, but the buffet, although in a small space, offered tasty options. The facilities were satisfactory overall, without any standout features.
My stay at the hotel was a mix of positives and negatives. The rooms were clean and tidy, with the towels replaced on the second morning, but there was an issue with a smelly smell in the room and no remote control for the TV. The service, while nice and welcoming, had a moment of being unpolite, although they tried to be helpful when we needed something. The location was both an advantage being near the city center but not that quiet due to nearby establishments. The dining experience was not the best, and the facilities were decent without any major complaints.
The hotel was comfortable and had excellent facilities overall, although the lack of a remote control for the TV was a downside. The service was a mix - some staff members were very friendly, but others were unpolite. The location, while close to the central station, was a bit sketchy with some safety concerns. The dining experience was passable, but nothing exceptional. Facilities were satisfactory.
My stay at the hotel had its ups and downs. The room was clean and comfortable despite some door and wall damage, but the cigarette smell in a non-smoking room was bothersome. The bed was cozy, and the shower was nice, yet the noises were quite disruptive. The service varied from friendly to confrontational at times. The location, although central, felt unsafe in the neighborhood. The dining area was small, but the food quality was fairly good. The facilities could use some care and attention.
The hotel has fine and clean rooms that seem recently renovated and very nice, with good facilities and super-fast wifi. The service, while friendly, lacked tourism knowledge and was basic. The location is a bit sketchy but close to the central station. Dining options were good, but breakfast service could start earlier. Overall, a decent option with clean rooms and convenient facilities.
My stay at the hotel was a mixed experience. The rooms were huge and very comfortable, but the smell from the drainage was quite off-putting. The service was a bit hit or miss, with some staff being extremely helpful while others seemed distant. The location, despite some rough appearances, turned out to be safe and conveniently close to the central station. The dining options were simple and reasonably priced, but not exceptional. Overall, it was an okay stay with some highs and lows.
My stay at the hotel was a mixed experience. The location was convenient right next to the main railway station, but the neighborhood felt a bit seedy. The room, although spacious, was not clean enough for my liking and very cold upon my arrival. The dining experience was below average, and the prices seemed overpriced. However, the service was surprisingly friendly despite some hiccups along the way.
The hotel's location near Hamburg Main Railway Station is convenient and offers quiet, well-equipped rooms with newly renovated bathrooms. The friendly service is commendable, although there were some difficulties. However, the area around the hotel may not be suitable for families. The dining experience is well above average, providing a variety of freshly prepared dishes.
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